Turn a Customer Review Into an AI UGC Video Ad

To turn a real customer review into an AI UGC video ad on Flovaly, paste the review's actual wording into the script field of either Talking Actors (no product photo, just a presenter reading the review) or the guided UGC ad flow (an actor holding your product while reading it). There's no review-import, no scraping a review site, and no auto-generated script — both fields take up to 5,000 characters of text you paste in yourself, and Flovaly speaks it back close to verbatim.

Pick the mode based on whether you have a product photo

Both modes read the same pasted script; the difference is what else is on screen. Talking Actors needs only a saved character and the script — no product image field exists in that flow at all, so it suits a review that praises the brand or experience broadly rather than one specific item. The guided UGC flow requires a product photo alongside the script, and composites your actor holding or standing near it — the better pick when the review calls out a specific product you can photograph.

The workflow, step by step

1. Pull the actual review text.A star-rating site, an email, a support thread, a DM screenshot — copy it close to verbatim. Trimming for length is fine; adding a line the customer didn't write isn't.
2. Check it against the 5,000-character limit. Both the Talking Actors voiceover script and the UGC ad script accept up to 5,000 characters — most single reviews land nowhere near that, but a long email thread or a multi-paragraph testimonial might need trimming to the strongest section first.
3. Pick or save a character to read it. Reuse the same one across multiple review clips to keep a consistent presenter face from ad to ad.
4. Paste the review as the scriptin Talking Actors or the UGC ad flow, add a product photo if you're using UGC mode, pick a voice, and generate.
5. Label the clip honestly— an AI presenter reading a real review isn't the customer themselves on camera, and that distinction belongs on screen, not just in your head. See turning a review into an AI testimonial video for the full permission and FTC framing behind this step — this guide covers the mechanical workflow only.

What actually happens to the words you paste

Neither field rewrites or summarises what you paste — confirmed directly against the code both modes call. The UGC route runs your script through a light cleanup pass that only collapses extra whitespace and tidies spacing around punctuation, so the pacing sounds natural; it doesn't reword a sentence or shorten it for you. Talking Actors' voiceover script skips even that pass and goes to the voice engine exactly as typed. Either way, the review is spoken close to the words you actually gave it, not paraphrased by the model.

What it costs

Reading a review into either mode costs exactly what any other script-driven generation costs — there's no separate charge for using real customer words instead of ad copy you wrote yourself.

• Talking Actors:7 credits for 5 seconds (5 base plus 2 for the voiceover), 12 credits for 10 seconds, or 17 credits for 15 seconds at 720p — roughly $1.35 to $3.29 on the $29 Starter plan (150 credits/month, ≈$0.1933/credit). 1080p applies a 1.5× multiplier to the full total.
• Guided UGC ad:5 credits for 5 seconds, 10 credits for 10 seconds, or 15 credits for 15 seconds at 720p — no separate voiceover charge, since speaking is embedded directly in the script cost. 1080p applies the same 1.5× multiplier.

See the full AI video ad cost breakdown for how either figure compares to every other generation type.

When this isn't the right tool

If the point of the placement is a specific named customer visibly vouching for you — a case study, a review widget with their real photo attached — use their actual footage rather than a presenter reading their words. An AI presenter voicing a genuine review is honest as a stylistic choice for ad and social content where it's clearly a dramatized reading, not a stand-in for one identifiable person pretending to be them.

Start from a review you already have, save a character to read it, and keep the “AI presenter, real review” label visible. If you're still deciding whether an AI presenter or a booked creator is the right call at all, see our honest cost, rights, and results comparison, or try the workflow directly with the $1 trial.

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